NTC Voice Solutions are the leading customer contact organisation for superior customer experience, professionalism and service across a variety of industries with multiple and innovative contact management solutions.
Whether we sell a service or product, conduct a survey, or provide a solution, NTC call centre’s couple sophisticated technologies with experienced and skilled representatives.
Our unique approach is based on the philosophy of “delivering more effective results with an enhanced Customer Experience” for our Clients and working closely with them to really understand their business and their ultimate expectations.
With significant experience in Client Relationship Management, Sales, Marketing, Customer Service and Experience, Recruitment, Training and Sales Coaching we can tailor a solution that is right for your business. Our multiple channel strategy ensures that your campaigns are targeted correctly to ensure maximum return on investment.
We always strive to develop and maintain strong, professional and long-term relationships with our clients. Because no two companies are alike we will work closely with you to deliver loyalty building Customer Service solutions that deliver both exceptional sales/service results and outstanding Customer Experience for your business.