ABOUT US

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ABOUT NTC VOICESOLUTION

NTC Voice Solutions is an emerging provider of outsourced inbound & outbound and direct face to face sales, support, recruitment and training solutions that are tailored to suit any business that is looking to reduce their costs as well as improving their overall business functionality and profitability.

Our mission is to provide highly effective inbound & outbound telemarketing services with the Customer’s specific requirements remaining front of mind at all times.
NTC Voice Solutions are the leading customer contact organisation for superior customer experience, professionalism and service across a variety of industries with multiple and innovative contact management solutions.

Whether we sell a service or product, conduct a survey, or provide a solution, NTC call centre’s couple sophisticated technologies with experienced and skilled representatives.

Our unique approach is based on the philosophy of “delivering more effective results with an enhanced Customer Experience” for our Clients and working closely with them to really understand their business and their ultimate expectations.

With significant experience in Client Relationship Management, Sales, Marketing, Customer Service and Experience, Recruitment, Training and Sales Coaching we can tailor a solution that is right for your business. Our multiple channel strategy ensures that your campaigns are targeted correctly to ensure maximum return on investment.

We always strive to develop and maintain strong, professional and long-term relationships with our clients. Because no two companies are alike we will work closely with you to deliver loyalty building Customer Service solutions that deliver both exceptional sales/service results and outstanding Customer Experience for your business.
Our call centres are staffed by highly trained professionals who handle the crucial aspect of making a good first impression very well.

With our head office located in Perth, NTC Voice Solutions is a leading call centre and contact management services provider. NTC Voice Solutions offers fully integrated high quality contact management services for government agencies and private enterprises in multiple vertical industries such as Telecommunications, Financial, Retail, Insurance, Technology, Travel, Healthcare and more. NTC Voice Solutions provides a full suite of services across inbound and outbound telemarketing and customer services, data collection and market research.

To learn more about NTC Voice Solutions capabilities and how we can help your business, contact us.
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